http://www.ted.com/talks/william_ury.html
Listening to this guy twice i wonder why simplicity is no longer appreciated. Conflict will always be around us - with us. It`s how we as the people who really never started the conflict choose to act. When the choice is right, their is a high probability that the conflict will fizzle. A group does not start a conflict; it`s always one person who leads and incites the pack.
How about stopping him/her on his tracks.
Think of any violence in the world, their was a point of return that people and mainly the third siders refused to take. At the point the conflict starts, what should we do? Be part of it or be the sense in the situation? think about it. The same applies in your relationships be it with your spouse of children or those cranky extended family members that you can`t stand?
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